POLICY AND CANCELLATION AT COMINSIA LODGE

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Policy & Cancellation

PAYMENT

On arrival at the hotel, COMINSIA LODGE requires a credit card pre-authorization to cover the value of your stay plus USD100 of incidentals per day (up to a maximum of USD300). If you wish to settle your account by cash, your identification is required along with full accommodation prepayment, and an incidental deposit of USD100 per day.


CREDIT CARD FEE

If you are settling your account with a credit card (Visa or Mastercard) please note that a service fee will apply to cover banking charges. The current fee is 3% in addition to the total amount.


CANCELLATION

A cancellation charge will be incurred where a cancellation is received from 48 hours local time on the day of arrival (there is no charge for cancellations prior to this time). Should a cancellation be received less than 48 hours on the day of arrival, or in the case of a no-show, a one night charge at the agreed accommodation room rate will be levied. Cancellations must be made in writing and emailed to cominsialodge@gmail.com prior to 4:00pm local time.


CHECK IN & CHECK OUT

The check in is from 2:00 PM and check out must be before 12:00pm. Beyond this time, one more night will be charged. On request and according to availability, an early check in or a late check out can be considered for one third of one night price.


NON SMOKING

COMINSIA LODGE is a non-smoking hotel and has a 'no smoking' policy in all rooms. Smoking is permitted anywhere outdoor.


Accommodation

COMINSIA LODGE offers 2 Deluxe Suite Villas with swimming pool and 1 Deluxe Room nestled in a botanical garden. To allow maximum peacefullness, kids are not allowed.

The Garden

The COMINSIA LODGE owners and creators, french botany enthousiasts landscapers, will be pleased to make you discover one of the first botanical collections in Cambodia.

Around Kep

Kep has preserved the authenticity of a rural Cambodia where farmers and fishermen will offer you their friendly smile during to your walks around Kep National Park.